defguard
  • Introduction
  • User documentation (help)
    • Configuring VPN
      • Defguard Desktop Client
        • Update instance
      • Other WireGuard® Clients
        • Configuring a device for new VPN Location manually
    • Password change / Reset
    • Enrollment & Onboarding
      • With internal Defguard SSO
      • With external SSO (Google/Microsoft/Custom)
    • Setting up 2FA/MFA
    • Desktop Client
    • CLI Client
  • Admin & features
    • Deploying your instance
      • One-line install script
      • Standalone package based installation
      • Docker images and tags
      • Docker Compose
      • Kubernetes
      • Upgrading
      • Gateway
        • Running gateway on MikroTik routers
      • Securing gRPC communication
      • OpenID RSA key
      • Configuration
      • Pre-production and development releases
      • High Availability and Failover
      • Health check
    • Features & configuration
      • Zero-Trust VPN with 2FA/MFA
        • Create/manage VPN Location
        • Network overview
        • Executing custom gateway commands
        • Multi-Factor Authentication (MFA/2FA)
          • MFA Architecture
        • Remote desktop client configuration
        • DNS and domains
      • Remote user enrollment
        • User onboarding after enrollment
      • SSO (OpenID Connect)
        • Portainer
        • Grafana setup
        • Proxmox
        • Matrix / Synapse
        • Django
        • MinIO
        • Vault
      • SMTP for email notifications
      • YubiKey Provisioning
      • Webhooks
      • Forward auth
      • SSH Authentication
      • Network devices
      • Gateway notifications
      • New version notifications
  • Troubleshooting Guide
    • Sending support information
    • Client Windows installer exit codes
    • Client "All traffic" connection issues
    • WebAuthn security keys
  • Enterprise Features
    • License
    • Enteprise features
      • Automatic (real time) desktop client configuration & sync
      • External OpenID providers
        • Google
        • Microsoft
        • Zitadel
        • Keycloak
        • JumpCloud
        • Okta
        • Custom
      • External OIDC secure enrollment
      • VPN & Client behavior customization
      • REST API
      • Access Control List
        • ACL Aliases
      • LDAP and Active Directory integration
        • Configuration
        • Settings table
        • Two-way LDAP and Active Directory synchronization
  • Tutorials
    • Step by step setting up a VPN server
      • Adding additional VPN locations
  • In depth
    • Roadmap
    • Architecture
      • How do VPN statistics work
      • Security concepts
  • For Developers
    • Contributing
    • Environment setup
    • Translations (core/web)
      • Switching language
      • Adding translations
  • Translations (client)
    • Adding translations
  • Contact us
    • Community & Support
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  1. Troubleshooting Guide

Client Windows installer exit codes

Desktop Client windows installer exist codes list.

Error code
Value
Description

ERROR_SUCCESS

0

The action completed successfully.

ERROR_INVALID_DATA

13

The data is invalid.

ERROR_INVALID_PARAMETER

87

One of the parameters was invalid.

ERROR_CALL_NOT_IMPLEMENTED

120

This value is returned when a custom action attempts to call a function that can't be called from custom actions. The function returns the value ERROR_CALL_NOT_IMPLEMENTED.

ERROR_APPHELP_BLOCK

1259

If Windows Installer determines a product might be incompatible with the current operating system, it displays a dialog box informing the user and asking whether to try to install anyway. This error code is returned if the user chooses not to try the installation.

ERROR_INSTALL_SERVICE_FAILURE

1601

The Windows Installer service couldn't be accessed. Contact your support personnel to verify that the Windows Installer service is properly registered.

ERROR_INSTALL_USEREXIT

1602

The user canceled installation.

ERROR_INSTALL_FAILURE

1603

A fatal error occurred during installation.

ERROR_INSTALL_SUSPEND

1604

Installation suspended, incomplete.

ERROR_UNKNOWN_PRODUCT

1605

This action is only valid for products that are currently installed.

ERROR_UNKNOWN_FEATURE

1606

The feature identifier isn't registered.

ERROR_UNKNOWN_COMPONENT

1607

The component identifier isn't registered.

ERROR_UNKNOWN_PROPERTY

1608

This is an unknown property.

ERROR_INVALID_HANDLE_STATE

1609

The handle is in an invalid state.

ERROR_BAD_CONFIGURATION

1610

The configuration data for this product is corrupt. Contact your support personnel.

ERROR_INDEX_ABSENT

1611

The component qualifier not present.

ERROR_INSTALL_SOURCE_ABSENT

1612

The installation source for this product isn't available. Verify that the source exists and that you can access it.

ERROR_INSTALL_PACKAGE_VERSION

1613

This installation package can't be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.

ERROR_PRODUCT_UNINSTALLED

1614

The product is uninstalled.

ERROR_BAD_QUERY_SYNTAX

1615

The SQL query syntax is invalid or unsupported.

ERROR_INVALID_FIELD

1616

The record field does not exist.

ERROR_INSTALL_ALREADY_RUNNING

1618

Another installation is already in progress. Complete that installation before proceeding with this install. For information about the mutex, see _MSIExecute Mutex.

ERROR_INSTALL_PACKAGE_OPEN_FAILED

1619

This installation package couldn't be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer package.

ERROR_INSTALL_PACKAGE_INVALID

1620

This installation package couldn't be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

ERROR_INSTALL_UI_FAILURE

1621

There was an error starting the Windows Installer service user interface. Contact your support personnel.

ERROR_INSTALL_LOG_FAILURE

1622

There was an error opening installation log file. Verify that the specified log file location exists and is writable.

ERROR_INSTALL_LANGUAGE_UNSUPPORTED

1623

This language of this installation package isn't supported by your system.

ERROR_INSTALL_TRANSFORM_FAILURE

1624

There was an error applying transforms. Verify that the specified transform paths are valid.

ERROR_INSTALL_PACKAGE_REJECTED

1625

This installation is forbidden by system policy. Contact your system administrator.

ERROR_FUNCTION_NOT_CALLED

1626

The function couldn't be executed.

ERROR_FUNCTION_FAILED

1627

The function failed during execution.

ERROR_INVALID_TABLE

1628

An invalid or unknown table was specified.

ERROR_DATATYPE_MISMATCH

1629

The data supplied is the wrong type.

ERROR_UNSUPPORTED_TYPE

1630

Data of this type isn't supported.

ERROR_CREATE_FAILED

1631

The Windows Installer service failed to start. Contact your support personnel.

ERROR_INSTALL_TEMP_UNWRITABLE

1632

The Temp folder is either full or inaccessible. Verify that the Temp folder exists and that you can write to it.

ERROR_INSTALL_PLATFORM_UNSUPPORTED

1633

This installation package isn't supported on this platform. Contact your application vendor.

ERROR_INSTALL_NOTUSED

1634

Component isn't used on this machine.

ERROR_PATCH_PACKAGE_OPEN_FAILED

1635

This patch package couldn't be opened. Verify that the patch package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer patch package.

ERROR_PATCH_PACKAGE_INVALID

1636

This patch package couldn't be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package.

ERROR_PATCH_PACKAGE_UNSUPPORTED

1637

This patch package can't be processed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.

ERROR_PRODUCT_VERSION

1638

Another version of this product is already installed. Installation of this version can't continue. To configure or remove the existing version of this product, use Add/Remove Programs in Control Panel.

ERROR_INVALID_COMMAND_LINE

1639

Invalid command line argument. Consult the Windows Installer SDK for detailed command-line help.

ERROR_INSTALL_REMOTE_DISALLOWED

1640

The current user isn't permitted to perform installations from a client session of a server running the Terminal Server role service.

ERROR_SUCCESS_REBOOT_INITIATED

1641

The installer has initiated a restart. This message indicates success.

ERROR_PATCH_TARGET_NOT_FOUND

1642

The installer can't install the upgrade patch because the program being upgraded may be missing or the upgrade patch updates a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.

ERROR_PATCH_PACKAGE_REJECTED

1643

The patch package isn't permitted by system policy.

ERROR_INSTALL_TRANSFORM_REJECTED

1644

One or more customizations aren't permitted by system policy.

ERROR_INSTALL_REMOTE_PROHIBITED

1645

Windows Installer doesn't permit installation from a Remote Desktop Connection.

ERROR_PATCH_REMOVAL_UNSUPPORTED

1646

The patch package isn't a removable patch package.

ERROR_UNKNOWN_PATCH

1647

The patch isn't applied to this product.

ERROR_PATCH_NO_SEQUENCE

1648

No valid sequence could be found for the set of patches.

ERROR_PATCH_REMOVAL_DISALLOWED

1649

Patch removal was disallowed by policy.

ERROR_INVALID_PATCH_XML

1650

The XML patch data is invalid.

ERROR_PATCH_MANAGED_ADVERTISED_PRODUCT

1651

Administrative user failed to apply patch for a per-user managed or a per-machine application that'is in advertised state.

ERROR_INSTALL_SERVICE_SAFEBOOT

1652

Windows Installer isn't accessible when the computer is in Safe Mode. Exit Safe Mode and try again or try using system restore to return your computer to a previous state. Available beginning with Windows Installer version 4.0.

ERROR_ROLLBACK_DISABLED

1653

Couldn't perform a multiple-package transaction because rollback has been disabled. Multiple-package installations can't run if rollback is disabled. Available beginning with Windows Installer version 4.5.

ERROR_INSTALL_REJECTED

1654

The app that you're trying to run isn't supported on this version of Windows. A Windows Installer package, patch, or transform that has not been signed by Microsoft can't be installed on an ARM computer.

ERROR_SUCCESS_REBOOT_REQUIRED

3010

A restart is required to complete the install. This message indicates success. This does not include installs where the ForceReboot action is run.

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Last updated 10 months ago

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