# Enrollment URL Changed

If the enrollment URL changes — for example, from `enroll.company.com` to `setup.company.com` — all existing desktop and mobile client installations must be updated manually with the new URL.

This is intentional. Neither the user nor a potential attacker can silently update the enrollment endpoint. The update requires a token issued by an administrator and an explicit action by the user.

### Process

**Administrator steps:**

Send an update token to each affected user. See the [Remote user enrollment](/features/remote-user-enrollment.md#restarting-enrollment-manually) for how to generate and send these tokens.

**User steps:**

Update the enrollment URL in the desktop or mobile client, providing the new URL and the token received from the administrator. See the [Desktop Client](/using-defguard-for-end-users/desktop-client.md) for the exact steps.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.defguard.net/support-1/troubleshooting-guides/core/enrollment-url-changed.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
