Enrollment URL Changed

If the enrollment URL changes — for example, from enroll.company.com to setup.company.com — all existing desktop and mobile client installations must be updated manually with the new URL.

This is intentional. Neither the user nor a potential attacker can silently update the enrollment endpoint. The update requires a token issued by an administrator and an explicit action by the user.

Process

Administrator steps:

Send an update token to each affected user. See the Restarting enrollment manually for how to generate and send these tokens.

User steps:

Update the enrollment URL in the desktop or mobile client, providing the new URL and the token received from the administrator. See the Desktop Client for the exact steps.