Desktop Client

In order to provide more detailed information, please do the following:

Enable DEBUG logs in the client

1. If you don't have Defguard in full view mode, open Defguard from tray view, and click Open Defguard

1. Go to settings tab.

1. Click on currently selected opton in Logging threshold section.

1. Choose Debug from list.

Gather more logs before sending

Before submitting the logs, after you have changed the logging to debug, please repeat any actions that have caused any problems.

Collecting the client logs

1. If you don't have Defguard in full view mode, open Defguard from tray view, and click Open Defguard

1. Go to Log tab.

1. Click on the filter on the left.

1. Set filter to Debug.

1. Click on the filter on the right.

1. Set filter to All.

1. Click on actions menu.

1. Download logs

1. Save file.