> For the complete documentation index, see [llms.txt](https://docs.defguard.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.defguard.net/2.0/support-1/sending-support-information/desktop-client.md).

# Desktop Client

In order to provide more detailed information, please do the following:

#### Enable DEBUG logs in the client

In client settings you can enable more detailed logs by going to: *Settings → Logging threshold → Select: Debug*:

<figure><img src="https://2426002228-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqPYuWxfmxFk6sz1LLLwd%2Fuploads%2Fgit-blob-bb5ef0d9fd4df41e95e068e7566d7ec5e34ea2cd%2FScreenshot%202024-11-13%20at%2019.46.21.png?alt=media" alt=""><figcaption></figcaption></figure>

#### Gather more logs before sending

Before submitting the logs, after you have changed the logging to debug, please repeat any actions that have caused any problems.

#### Sending the client logs

You can easly send us client logs by going *Settings ->* in the *Log* window you will have the possibility to see the logs, but also two buttons, to Copy the logs or Download them - so you can easly share them with us:

<figure><img src="https://2426002228-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqPYuWxfmxFk6sz1LLLwd%2Fuploads%2Fgit-blob-27c97beba95d23b98d906e62d0be23134ca34cf9%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>